Frequently Asked Questions
The real questions our customers and front desk hear every day, answered plainly. Don't see yours? Just call us at (215) 800-1623, we're happy to help.
(215) 800-1623Do I have to use the body shop my insurance company recommends?
No. You have the legal right to choose any body shop you want, no matter what your insurance company suggests. Insurers can recommend a shop, but the choice is always yours, and you can bring your car to All Rite Collision and we'll handle the claim with your insurer directly.
Do you work with all insurance companies?
Yes. We work with all insurance companies and handle the entire claim for you from start to finish, including opening the claim, working with the adjuster, and managing any supplements for hidden damage.
What happens if the insurance estimate is lower than the real cost of the repair?
We handle it for you with a supplement. Insurance estimates are often written before anyone sees the hidden damage behind a bumper or panel, so once we tear down the car and find the full extent, we document it and work directly with your insurer to get the additional damage approved.
How long will my repair take?
Most repairs take a few days to a few weeks depending on the damage and parts availability. A minor bumper or dent repair can be a day or two, while collision work with structural repair or hard-to-source parts takes longer. We'll give you a realistic timeline up front.
Do you offer a warranty on your repairs?
Yes. We back every repair we perform with a lifetime warranty.
Will my car look the same as it did before the accident?
Yes. We use a PPG paint system for exact factory color matching and our I-CAR Gold certified team repairs to manufacturer specifications, so a proper repair is invisible.
Do you provide a rental car while my car is being repaired?
Yes. We have rentals available on-site so you're not left without a way to get around while we work on your car.
What should I do right after a car accident?
Make sure everyone is safe, document the damage with photos, and call us at (215) 800-1623. Our line is answered 24 hours a day, we offer towing, and we'll walk you through opening your insurance claim so you don't have to figure it out alone.
Is it safe to drive with bumper damage?
It depends on the damage, and you should have it checked. A bumper protects more than it looks, and an impact can hide damage to sensors, lights, and structure behind the cover. Bring it in for a free inspection and we'll tell you straight whether it's safe.
Do you offer free estimates?
Yes. Estimates are free. Bring your car by during business hours, or call us and we can also do Saturday estimates by appointment.
Can you match my car's exact paint color?
Yes. We use a PPG color system to match your factory paint precisely, and we can also do custom finishes like matte black and full color changes.
Do you repair electric vehicles and aluminum-bodied cars?
Yes. We repair EVs and aluminum-bodied vehicles using the proper procedures and equipment those vehicles require, and we recalibrate driver-assist systems afterward.
Damaged car? Let's get it handled.
Call now for a free estimate. We answer 24/7 and we'll walk you through your insurance claim.